FAQs

FAQs2025-03-07T17:20:12+11:00

Frequently Asked Questions

We understand that you may have many questions about your pet’s eye health and treatment options. Our FAQs page addresses common concerns, from what to expect during your visit to understanding your pet’s diagnosis and treatment plan. We are committed to making your experience as smooth and informative as possible.

Why does my dog have cataracts?2024-12-05T15:52:28+11:00

Many cataracts in dogs are hereditary and can appear in middle age or longer. Some cataracts in dogs are due to diabetes and some are secondary to disease of the retina (nerve tissue).

Do I need a referral?2024-12-05T15:52:38+11:00

No. Our eye vets in Melbourne will accept patients without a referral, however we prefer that you have seen your local veterinarian so that we can get a full history and examination of your pet.

Why does my dog have conjunctivitis?2024-12-05T15:52:47+11:00

Conjunctivitis in dogs may simply be a bacterial infection that responds quickly to antibiotic cream. However dog conjunctivitis that does not respond quickly often means an underlying cause. These may be allergies or dry eye or rarely damage to nerves to the eye.

What is an eye vet?2024-12-05T15:52:59+11:00

An eye vet is a veterinarian who has undergone further training to work only in the field of ophthalmology. To become a specialist you need to pass exams held by the Australian & New Zealand College of Veterinary Scientists. A veterinarian in a formal training program to be a specialist is called a Resident. At Animal Eye Care we have two specialists (Robin and Matt), and two Residents (Helen and Joyce).

What type of procedures do AEC perform?2025-02-27T00:07:18+11:00

We offer a range of procedures for: Eyelid, Corneal, Intraocular, Cataracts. Find out more about our services.

How do I get an appointment?2025-02-18T23:38:00+11:00

To schedule an appointment, please contact our courteous team at 03 9563 6488. New clients are encouraged to use our online form, and a member of our team will reach out to you shortly.

How are referring vets kept informed?2025-02-18T23:45:03+11:00

All visits and surgeries are documented in a comprehensive report, which is typically sent directly to your referring veterinarian before you depart from our clinic.

How are pet owners kept informed?2025-02-18T23:50:40+11:00

Following each consultation, you will receive a comprehensive handout summarising the topics discussed for your future reference. This practice is also applied to surgical procedures. Additionally, we offer informational handouts on various conditions based on the diagnosis to enhance your understanding of these issues. Pet owners whose animals are undergoing surgery will be contacted both before and after the procedure, ensuring you are informed when your pet is entering the operating room and when they are in recovery.

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