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(for reminder letters – we will not contact you with advertising material or pass your details onto any third parties)
Please do not hesitate in speaking to any of our friendly staff members at Animal Eye Care if you have any questions or concerns during your visit here. Our aim is to provide the best experience and service at Animal Eye Care.
If you have Pet Insurance & require a claim form to be completed please speak to one of our friendly nurses prior to your consultation.
Please note that we reserve the right to charge a consultation fee for missed appointments or those not canceled within 24 hours of the appointment.
Please note that once medications have been dispensed it is not possible to refund unused medications.
If you have concerns regarding estimated costs please raise these with the consulting veterinary surgeon at the time of the consultation.
Please note that we will often take photographs for our medical records. These may occasionally be used for research and publications. We also use AI transcription technology to assist with our clinical recording keeping. If you have any questions or concerns, please raise this with the clinic staff at the time of consultation.